If you don't know what you are trying to solve, you hardly stand a chance at solving it. And good design for user interface (UI) and user experience (UX) is about solving the most pertinent problems ...

Every company has issues — things that go bump in the night. When mistakes happen (both system and human), people tend to want to play the blame game. This is because, as a business grows, more people ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...