Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

The mortgage industry is in the midst of a necessary rebuild. Years of rising complexity, margin compression, regulatory pressure, and fragmented technology have revealed structural weaknesses in how ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

Design a talent strategy to enable I&T operating model transformation Your email has been sent An information and technology operating model represents how an enterprise orchestrates its I&T ...

Many higher education institutions are migrating their data centers to a cloud operating model. It's a movement that has its roots over a decade ago. And while that may not be news, it's a growing ...