This could be controversial, but firms who require a CIA-level dossier on the client’s project and/or budget before they even are allowed to speak to someone on the phone seems backward to me. I ...

Elizabeth Bennett and Mallory Robins were in the same sorority in college, but lost touch in the years that followed. When ...

In the life cycle of a legal matter, little attention is typically paid to the intake process. In fact, many lawyers may be tempted to view intake as simply an administrative matter that someone else ...

Discover how Krishna Valluru uses process engineering to eliminate operational chaos, fix broken workflows, and restore data ...