What we don’t know, can’t hurt us. That assertion gets made regularly but in many cases such a step away from truth and homage to ignorance ranks as big baloney and BS. As Haines and Kibblehouse aka ...
Through the years as a general manager, I have learned that people I proudly lead don’t care where I went to school, where I used to work, or how much I (think I) know. What they want to feel with ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Generative AI has the potential to transform the customer experience (CX) landscape, ...
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