Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The Defense Logistics Agency provided ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Embracing automation and digital transformation has become imperative for organizations striving to enhance operational efficiency and stay competitive in modern business. The finance function holds ...

A recent multidisciplinary study published by MIT showed that highly skilled employees who were trained in generative AI could boost productivity by as much as 40% using that technology. The ...

Explore the benefits of full-solution automation in HR, offering seamless integration, increased productivity, and reduced manual data management.

Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

Blockchain is a distributed ledger technology that records transactions across a network of computers. Unlike older databases, blockchain runs without a central figure. Transactions are encrypted, ...

In 2016 at TechCrunch Disrupt New York, several of the original developers behind what became Siri unveiled Viv, an AI platform that promised to connect various third-party applications to perform ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire task ...