Explore the Housing Ombudsman's home page and find out how we are improving residents’ lives and landlords’ services through housing complaints.

HOS is an executive non-departmental public body, sponsored by the Ministry of Housing, Communities and Local Government. The Housing Ombudsman Service (HOS) looks at complaints about...

The Housing Ombudsman can consider complaints against any registered provider of social housing, including local authority landlords and housing associations. Complaints can include anything from …

We publish details of all CHFNs in a regular Annual Complaints Review report and share this information with the Regulator of Social Housing (RSH).

Find out how parish and town councils can support community gardens and allotments.

Where there is devolved management, the allotments association will usually set the rents, decide codes of conduct for the site, enforce the rules of the allotment tenancy agreements in place on the site and …

While you wait, you can volunteer at existing plots or community gardens, start growing at home in pots or on windowsills, plan your future plot, and join the National Allotment Society for expert advice, …

Contact your local council to apply for an allotment near you. They will either allocate you a plot or, in many cases, add your name to a waiting list. For example SW1A 2AA. Available in England...

Mar 19, 2025 · As this White Paper makes clear, we intend to reinvigorate commonhold through the introduction of a comprehensive new legal framework based on the vast majority of the …

Social housing residents can escalate their problem to the Housing Ombudsman if they are not happy with their landlord's response to an initial complaint. The Ombudsman handles complaints about …