Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar …

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

ASQ is a global leader in quality and consists of a community of passionate people who use their tools, ideas and expertise to make our world better.

Quality Resources The world's most comprehensive collection of quality resources. American Society for Quality’s Quality Resources is your one-stop online library of information related to quality. Access …

Overview A quality management system (QMS) is a structured framework that defines and documents an organization’s processes, procedures, and responsibilities for achieving quality policies, practices, …

Learn About Quality Quality Topics A to Z Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, …

Quality Quotes ASQ features a different take on the world of quality. Expand the panes below to explore ASQ's archive of almost 800 quality-related quotes. Quotes from Quality Gurus, philosophers, award …

Total Quality Management Overview Total quality management (TQM) is a term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings but …

Quality Glossary Definition: Statistical process control Statistical process control (SPC) is defined as the use of statistical techniques to control a process or production method. SPC tools and procedures …