Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live …

Keep reading for info on how to enquire about your current suspension. Depending on the type of enforcement action or suspension you've received, your case may qualify for our appeals process. …

Why is my Microsoft account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why …

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process. To learn more, go to: …

About device suspensions Reasons we may issue a device suspension How you're notified of a device suspension Expand all

Note Customer support can't assist with suspensions or enforcement actions. See below for info about submitting a case review enquiry to Xbox Safety.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Find answers to some of your questions about the Xbox enforcement strike system.

Learn more about the different ways that you're notified of an Xbox enforcement action and where you can get more info about it.

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