United Illuminating provides safe, reliable electric service to customers in the greater New Haven and Bridgeport areas of Connecticut.

Sign in and manage your UI account, and view and pay your bill. Don't have an account? Register here to get started.

Pay your UI bill online by credit card, debit card, or checking / savings account.

Support View customer service phone numbers and other important contact information for residential and business customers.

Report an electric outage, and view a list or map of current power outages and restoration statuses in the greater New Haven & Bridgeport areas of Connecticut.

If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 855-784-3637 for electricity outages or trouble, or use our online form.

Welcome to United Illuminating! Whether you’re a new, returning or current customer, we’re happy to serve you.

At UI, we strive to provide you and your family with reliable and essential energy delivery, with several programs to assist financially with your bill. The Low-Income Discount Rate (LIDR) is designed to …

Explore ways to pay, receive and manage your UI bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.

My Account By continuing to use this site, you are agreeing to our use of cookies.