Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Am I eligible for a Microsoft subscription refund? To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first.

To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused …

How you switch subscriptions depends on if you're switching to a plan with more or fewer features. Tip: The steps below describe switching between Microsoft 365 Premium, Personal, Family, and Basic. …

See also If you can't cancel your subscription How to cancel other Microsoft subscriptions How to get a refund on a Microsoft subscription Cancel an Xbox subscription Cancel Microsoft 365 for business …

Prepaid subscriptions For prepaid, you can't change how you pay because it's a prepaid subscription. However, you can update your payment info and buy a new subscription when your prepaid …

Questions and answers about Copilot and how it's used with a Microsoft 365 Personal, Family and Premium subscriptions.

Go to Subscriptions and check the subscription end date. The wrong Microsoft account was used. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments …

Learn how to sign in to Office or Microsoft 365 from a desktop application or your web browser.