Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused …

Am I eligible for a Microsoft subscription refund? To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first.

How you switch subscriptions depends on if you're switching to a plan with more or fewer features. Tip: The steps below describe switching between Microsoft 365 Premium, Personal, Family, and Basic. …

Prepaid subscriptions For prepaid, you can't change how you pay because it's a prepaid subscription. However, you can update your payment info and buy a new subscription when your prepaid …

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

See also If you can't cancel your subscription How to cancel other Microsoft subscriptions How to get a refund on a Microsoft subscription Cancel an Xbox subscription Cancel Microsoft 365 for business …

For Apple App Store purchases, request a refund from Apple support. Microsoft cannot cancel or help turn on or off recurring billing for subscriptions purchased through a third-party retailer. If you …

If you turn off recurring billing, you won't be billed in the future. You (and anyone you have shared your Microsoft 365 Family subscription with) can continue to use your subscription as normal until the …

Go to Subscriptions and check the subscription end date. The wrong Microsoft account was used. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments …